---
title: "How do I view a phone's MAC address on the physical phone?"
slug: "how-do-i-view-a-phone-s-mac-address-on-the-physical-phone"
updated: 2026-05-06T14:33:22Z
published: 2026-05-21T21:27:32Z
canonical: "help.8x8.com/how-do-i-view-a-phone-s-mac-address-on-the-physical-phone"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I view a phone's MAC address on the physical phone?

## Objective

Determine the MAC address of different IP phones.

## Applies To

- Poly
- Yealink
- Cisco
- MAC Address

## Procedure

This will allow you to check the MAC address of the phone by using the phone menu on the phone display if the Sticker Label on the lower back portion of the phone cannot be read properly.

### Poly

1. From the **Home** view, select or tap **Settings**.
2. Press **4. Status**.
3. Press **1. Platform**.
4. Press **1. Phone**.
5. Mac address will appear and be labeled as **S/N**.

### Yealink

1. From the **Menu** view, select, or tap **Status**.
2. Mac address will appear and be labeled as **MAC.**

### Cisco SPA

1. Press the **Setup** button to open the Setup menu.
2. Press **3** or scroll down with the navigation keys to option 3 and press **Select** soft-key to open the **Settings** menu.
3. Press **5** or scroll down with the navigation keys to option 5 and press **Select** soft-key to open the **Network Configuration** menu.
4. Press **3** or scroll down with the navigation keys to option 4. Mac address will appear and be labeled as **MAC Address.**