---
title: "How to Block an SMS Number in Admin Console"
slug: "how-to-block-an-sms-number-in-admin-console"
updated: 2026-05-17T17:35:18Z
published: 2026-05-21T21:26:15Z
canonical: "help.8x8.com/how-to-block-an-sms-number-in-admin-console"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Block an SMS Number in Admin Console

## Objective

Block an SMS number company-wide in Admin Console.

## Applies To

- SMS
- Admin Console
- US, Canada, Australia

## Procedure

1. Log in to [**Admin Console**](https://apps.8x8.com).
2. Navigate to **Company**.
3. Click **Blocked SMS**.
4. Click **Add new numbers**.

![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/26083?sv=2026-02-06&spr=https&st=2026-11-03T23%3A14%3A23Z&se=2026-11-04T00%3A14%3A23Z&sr=c&sp=r&sig=wDMU%2B76QYAVL%2FQCiMMacSQrdaFsEUGpTiGZyFjzWLnk%3D)
5. Add the number(s) you want to block, and press the **<Enter>** key on your keyboard to validate the entry.
6. Click **Block**.

![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/26085?sv=2026-02-06&spr=https&st=2026-11-03T23%3A14%3A23Z&se=2026-11-04T00%3A14%3A23Z&sr=c&sp=r&sig=wDMU%2B76QYAVL%2FQCiMMacSQrdaFsEUGpTiGZyFjzWLnk%3D)

The number(s) you've added will then appear in your **Blocked SMS** list. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/26086?sv=2026-02-06&spr=https&st=2026-11-03T23%3A14%3A23Z&se=2026-11-04T00%3A14%3A23Z&sr=c&sp=r&sig=wDMU%2B76QYAVL%2FQCiMMacSQrdaFsEUGpTiGZyFjzWLnk%3D)To remove a number from the blocked list, simply click on the trash can icon for the specific number and then click **Remove** in the confirmation window to complete.