---
title: "How to Delete Paired Handsets on a Polycom VVX D230 DECT Through the Web GUI"
slug: "how-to-delete-paired-handsets-on-a-polycom-vvx-d230-dect-through-the-web-gui"
updated: 2026-05-17T16:41:42Z
published: 2026-05-21T21:27:17Z
canonical: "help.8x8.com/how-to-delete-paired-handsets-on-a-polycom-vvx-d230-dect-through-the-web-gui"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Delete Paired Handsets on a Polycom VVX D230 DECT Through the Web GUI

## Objective

Old paired handsets can interfere with the activation of the new handsets to the base, deleting these old handsets will allow new handsets to register.

## Applies To

- VVX D230 DECT Base
- VVX D230 DECT Handset

## Procedure

To delete paired handsets from a VVX D230 DECT phone using the web GUI, follow these steps:

1. On the handset, go to **Menu > Settings > Basestation** info to obtain the assinged IP address.
2. In a web browser on a computer on the same network as the phone, browse to the device's IP address.
3. Enter the Username: admin / Password: Device Admin Password (See: [Where can I find the administrator password for my phone or adapter in 8x8 Admin Console?](/support/docs/device-administrator-user-web-gui-passwords-in-8x8-admin-console))
4. Go to **DECT Wireless > Registration**. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/VVX D230 DECT Registration.png)
5. Check the box next to the handset you want to delete.
6. Select **Submit**.
7. The handset will now be unpaired from the base station.

##