---
title: "How to Download 8x8 Work for Mobile in China"
slug: "how-to-download-8x8-work-for-mobile-in-china"
updated: 2026-05-08T12:24:35Z
published: 2026-05-21T21:25:40Z
canonical: "help.8x8.com/how-to-download-8x8-work-for-mobile-in-china"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Download 8x8 Work for Mobile in China

## Objective

Download the 8x8 Work for Mobile app for iOS or Android as a user in China.

**Reminder**: Only handsets directly connected to our 8x8 SBC via China Mobile are fully supported. All other solutions are "best effort" and cannot be guaranteed. This includes Work Apps, Teams, Contact Center, and other features.

## Applies To

- 8x8 Work for Mobile
- 8x8 Users based in China

## Procedure

> [!NOTE]
> Note:
> 
> Users based in China are unable to search for or download 8x8 Work for Mobile in the Apple App Store (iOS) or Google Play Store (Android).

### iOS

1. Tap **Settings** > **General**.
2. Navigate to **Profiles & Device Management**.
3. Under *Enterprise App* tap **8x8**.
4. Tap **Trust 8x8**.
5. Go to [***Baidu Wangpan***](https://pan.baidu.com/s/1xrmgSwpvKBUEyp2nIBKDHQ).
6. Select and install the .ipa file.

### Android

1. In your device's system settings, allow installation of apps from unknown sources/locations. (Refer to your device user instructions.)
2. Go to [***Baidu Wangpan***](https://pan.baidu.com/s/1xrmgSwpvKBUEyp2nIBKDHQ).
3. Select and install the .apk file.

## Additional Information

Due to version control restrictions, the mobile app builds available in China via Baidu Wangpan may not be as current as those on the Google Play and Apple App stores. The links above are **valid as of 12/19/2023**. This workaround is presented by the Professional Services Manager for the Asia region.