Question
Where can I find out which 8x8 Data Center has been used for calls in Analytics for 8x8 Work?
Applies To
Analytics for 8x8 Work
Answer
Log in to Analytics for 8x8 Work.
Go to Call Quality Detail report.
You will find the information in the Route Location and RouteIP columns.
Note:
This may or may not be 100% accurate at times. If you wish to double-check the location, find the Route IP and compare it with our datacenters subnets IPs to know the route location of the call. See X Series Technical Requirements.