---
title: "How to Manage Ringback Audio Settings in 8x8 Admin Console"
slug: "how-to-manage-ringback-audio-settings-in-8x8-admin-console"
updated: 2026-05-17T17:52:41Z
published: 2026-05-21T21:25:00Z
canonical: "help.8x8.com/how-to-manage-ringback-audio-settings-in-8x8-admin-console"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Manage Ringback Audio Settings in 8x8 Admin Console

## Objective

Upload or record Ringback audio for Ring Groups in 8x8 Admin Console.

## Applies To

- 8x8 Admin Console
- Ringback Audio

## Procedure

When you set up a Ring Group in Admin Console, you can choose to upload a Ringback audio file or to record an audio file. This is the audio that callers will hear when calling the Ring Group.

### Upload a Ringback Audio File

1. Log in to [**Admin Console**](https://apps.8x8.com).
2. Click **Ring Groups**.
3. Next to the desired ring group, click **Edit** (pencil icon).
4. Under *Basic Information*, go to *Ring Back Music* and click **Change**. ![2019-08-20_14-31-31.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/2162?sv=2026-02-06&spr=https&st=2026-11-03T23%3A40%3A02Z&se=2026-11-04T00%3A40%3A02Z&sr=c&sp=r&sig=1jh2H%2F%2FJRVusSWjdgA6ofMabYozlgMcjzo87Dh%2B8KWk%3D)
5. Click **Upload an audio file**. ![2019-08-20_11-02-15.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/2164?sv=2026-02-06&spr=https&st=2026-11-03T23%3A40%3A02Z&se=2026-11-04T00%3A40%3A02Z&sr=c&sp=r&sig=1jh2H%2F%2FJRVusSWjdgA6ofMabYozlgMcjzo87Dh%2B8KWk%3D)
6. Enter the **Title** of your recording.
7. Click the center of your screen to browse your computer for an audio file, or drag an audio file to the *Upload your Audio File* window.
8. Click **Save**.

### Record a Ringback Audio File

1. Log in to [**Admin Console**](https://apps.8x8.com).
2. Click **Ring Groups**.
3. Next to the desired ring group, click **Edit** (pencil icon).
4. Under *Basic Information*, go to *Ring Back Music* and click **Change File**. ![2019-08-20_14-31-31.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/2162?sv=2026-02-06&spr=https&st=2026-11-03T23%3A40%3A02Z&se=2026-11-04T00%3A40%3A02Z&sr=c&sp=r&sig=1jh2H%2F%2FJRVusSWjdgA6ofMabYozlgMcjzo87Dh%2B8KWk%3D)
5. Click **Call a phone number to record**. ![2019-08-19_14-51-01.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/2166?sv=2026-02-06&spr=https&st=2026-11-03T23%3A40%3A02Z&se=2026-11-04T00%3A40%3A02Z&sr=c&sp=r&sig=1jh2H%2F%2FJRVusSWjdgA6ofMabYozlgMcjzo87Dh%2B8KWk%3D)
6. Enter the **Name** and the **Phone Number** or **Extension** you wish to record your initial greeting on.
7. Click **Call Now** and follow the instructions. ![2019-08-19_14-51-46.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/2163?sv=2026-02-06&spr=https&st=2026-11-03T23%3A40%3A02Z&se=2026-11-04T00%3A40%3A02Z&sr=c&sp=r&sig=1jh2H%2F%2FJRVusSWjdgA6ofMabYozlgMcjzo87Dh%2B8KWk%3D)
8. Click **Save**.