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How to Repurpose the Meeting Account Without Resetting the License or Account Profile?

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Objective

Align the 8x8 Meeting URL identity with the extension name without resetting the profile or reactivating the license. This applies to use cases where an administrator changes the extension name, but the 8x8 Meeting URL remains associated with the previous user identity.

Applies To

  • 8x8 Meetings
  • Work for Desktop
  • Work for Web
  • Work for Mobile

Procedure

To customise the 8x8 Meeting URL in 8x8 Work for Desktop/Web

  1. Click Settings (gear icon).
  2. Click Meetings.
  3. Proceed to Personal Meeting Space
  4. Click Edit.
  5. Enter the desired final path in the Personal meeting space name field.  
    • This will appear after the company name in the Meeting URL    
      • E.g.: https://8x8.vc/companyname/<john.doe>.
Important: Only alphanumeric characters (both uppercase and lowercase) and the special character period (.) are allowed. No other special characters are permitted.
  1. Click Save.

        
  2. A new dialogue box will appear confirming your changes.

        
  3. Click Meetings (video camera icon) to validate the changes.

        
  4. You should see the new Personal meeting space URL.
 

To customise the 8x8 Meeting URL in 8x8 Work for Mobile

  1. Tap on your Avatar.
  2. Go to Settings.
  3. Select Personal Meeting Space.
  4. Tap on the name under Personal Room.
  5. Enter the desired final path in the Name field.
Important: Only alphanumeric characters (both uppercase and lowercase) and the special character period (.) are allowed. No other special characters are permitted.
  1. Tap OK.
  2. Go back to the main page to validate the changes.
  3. Tap Meetings (video camera icon).
  4. Tap Start Meeting.

        
  5. You should see the new Personal meeting space.