---
title: "How to Set a User as a Contact Center Admin in 8x8 Admin Console"
slug: "how-to-set-a-user-as-a-contact-center-admin-in-8x8-admin-console"
updated: 2026-05-22T01:48:23Z
published: 2026-05-22T01:48:23Z
canonical: "help.8x8.com/how-to-set-a-user-as-a-contact-center-admin-in-8x8-admin-console"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Set a User as a Contact Center Admin in 8x8 Admin Console

## Objective

Setting a user as a Contact Center Admin in 8x8 Admin Console.

## Applies To

- 8x8 Contact Center
- Admin Console

## Procedure

1. Log in to [8x8 Admin Console](https://apps.8x8.com).
2. Select **Menu** (three horizontal lines top left of the page) > **Roles & permissions**.
3. Select **Assignments** > **Create Assignment**.
4. Select **VCC Admin (default)** and the appropriate Contact Center Scope.
5. Select **Save**.

## Additional Information

If desired, you can now make this user a [How to Make an Agent a Super User in 8x8 Contact Center](/support/docs/how-to-make-an-agent-a-super-user-in-8x8-contact-center).

---