---
title: "How to test SIP Credentials using MicroSIP"
slug: "how-to-test-sip-credentials-using-microsip"
updated: 2026-05-17T17:26:11Z
published: 2026-05-21T21:28:00Z
canonical: "help.8x8.com/how-to-test-sip-credentials-using-microsip"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to test SIP Credentials using MicroSIP

## Configuring MicroSIP

1. Select the Drop down arrow located on the upper right hand corner
2. Select "**Add Account…**" ![MicroSIP Add Account.PNG](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/30345?sv=2026-02-06&spr=https&st=2026-11-03T20%3A24%3A02Z&se=2026-11-03T21%3A24%3A02Z&sr=c&sp=r&sig=fnP%2BRyP%2FFTRiTwIsWOZ%2BQwg0mNpkEQU93gjoQWKx1u8%3D)
3. Input the following SIP Credential configurations that were provided to the customer:
  1. **Account Name:** Test Account
  2. **SIP Server:** unsbc.8x8.com:5299
  3. **SIP Proxy:** unsbc.8x8.com:5299
  4. **Username:** (input the GUN/Device ID that was gathered from Intraswitch)
  5. **Domain:** unsbc.8x8.com:5299
  6. **Login:** (input the GUN/Device ID that was gathered from Intraswitch)
  7. **Password:** (input SIP Password that was gathered from TCL)
4. Ensure the following is configured as:
  1. **Media Encryption:** Disabled
  2. **Transport:** UDP
  3. **Public Access:** Auto
  4. **Register Refresh:** 300
  5. **Keep-Alive:** 15
5. Select "**Save**" located at the bottom ![MicroSIP Account Configuration.PNG](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/30346?sv=2026-02-06&spr=https&st=2026-11-03T20%3A24%3A02Z&se=2026-11-03T21%3A24%3A02Z&sr=c&sp=r&sig=fnP%2BRyP%2FFTRiTwIsWOZ%2BQwg0mNpkEQU93gjoQWKx1u8%3D)
6. Once SIP Credentials are verified, the bottom of the application will show Online with the GUN/Device ID/Username![MicroSIP online GUN 110000117668366.PNG](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/30347?sv=2026-02-06&spr=https&st=2026-11-03T20%3A24%3A02Z&se=2026-11-03T21%3A24%3A02Z&sr=c&sp=r&sig=fnP%2BRyP%2FFTRiTwIsWOZ%2BQwg0mNpkEQU93gjoQWKx1u8%3D)
7. Place a test call to confirm the provided SIP Credentials
8. After placing a test call, remove or delete the credentials added

> [!NOTE]
> Note:
> 
> SIP credentials are limited to one device and failure to delete the credentials may result in issues for the customer.

## If MicroSIP Fails to Connect

Make sure to test with the SIP Credentials that were provided. If they do not work, confirm the SIP Credentials are correct.

**MicroSIP Documents:**

[MicroSIP](https://www.microsip.org/)

[MicroSIP Troubleshooting](https://www.microsip.org/issues)