Objective
Unmute your headset when your Windows machine using the 8x8 Work Desktop app automatically sets your headset on mute status.
Applies To
8x8 Work for Desktop
Headset
Procedure
Right-click your Speaker icon on the system tray at the far right bottom corner.
Select the Sounds option.
Go to the Playback Tab.
Right-click on the Headset and go to Properties.
Go to the Levels Tab.
Enable/Disable the speaker mute.
You might need to toggle this setting.
If this option does not resolve the issue, restart your laptop/computer.
If the problem persists after updating the setting, connect your headset directly to the laptop.