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How To Upload Call Park Music on Hold in Admin Console

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Objective

Upload music on hold for Call Park.  

Applies To

  • Admin Console

Procedure

To upload the audio that plays for parked calls, Create a Case with 8x8 Support.

Note that if you choose to submit music which is under current copyright, you or your company must provide a License Agreement, Letter of Permission, or Letter of Agency from the copyright holder to 8x8, Inc. Audio purchased through online stores is typically only licensed to obtain a digital copy for playback on specific devices. They do not cover public performance for those songs. For more information about copyright law, refer to http://www.copyright.gov/.  

Additional Information

File Requirements

 Accepted Formats  

  • .au

  • .wav

  • .mp3

 Maximum File Size: 10 MB For default audio files see Default Audio Files Music on Hold, Call Queue and Ringing Audio.