---
title: "How To Upload Call Park Music on Hold in Admin Console"
slug: "how-to-upload-call-park-music-on-hold-in-admin-console"
updated: 2026-05-11T09:31:00Z
published: 2026-05-21T21:26:45Z
canonical: "help.8x8.com/how-to-upload-call-park-music-on-hold-in-admin-console"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How To Upload Call Park Music on Hold in Admin Console

## Objective

Upload music on hold for Call Park.

## Applies To

- Admin Console

## Procedure

To upload the audio that plays for parked calls, [Create a Case with 8x8 Support](/support/docs/create-a-case-with-8x8-support).

Note that if you choose to submit music which is under current copyright, you or your company must provide a License Agreement, Letter of Permission, or Letter of Agency from the copyright holder to 8x8, Inc. Audio purchased through online stores is typically only licensed to obtain a digital copy for playback on specific devices. They do not cover public performance for those songs. For more information about copyright law, refer to [http://www.copyright.gov/](http://www.copyright.gov/).

## Additional Information

### File Requirements

Accepted Formats

- .au
- .wav
- .mp3

Maximum File Size: 10 MB For default audio files see [Default Audio Files Music on Hold, Call Queue and Ringing Audio](/support/docs/default-audio-files-music-on-hold-call-queue-and-ringing-audio).