---
title: "Is the RealPresence Group Series 500 compatible with the 8x8 system?"
slug: "is-the-realpresence-group-series-500-compatible-with-the-8x8-system"
updated: 2026-05-21T18:36:15Z
published: 2026-05-21T21:27:00Z
canonical: "help.8x8.com/is-the-realpresence-group-series-500-compatible-with-the-8x8-system"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
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# Is the RealPresence Group Series 500 compatible with the 8x8 system?

## Question

Is RealPresence Group Series 500 compatible with the 8x8 system?

## Applies To

- RealPresence Group Series 500

## Answer

The Poly RealPresence Group 500 integration is not compatible with the 8x8 system. 8x8 only supports Poly Trio 8800 as a conference phone.

## Additional Information

For a complete list of compatible devices, see our [Compatible Equipment Matrix](https://www.8x8.com/communications-solutions/equipment/compatible-equipment).