---
title: "LDAP Access Inconsistent on Yealink T46X for Non-US Users"
slug: "ldap-access-inconsistent-on-yealink-t46x-for-non-us-users"
updated: 2026-05-17T16:41:54Z
published: 2026-05-21T21:27:17Z
canonical: "help.8x8.com/ldap-access-inconsistent-on-yealink-t46x-for-non-us-users"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# LDAP Access Inconsistent on Yealink T46X for Non-US Users

## Symptom

LDAP Access Inconsistent shows on Yealink T46X phones for EU or AUS users.

## Applies To

- Yealink T46X Phones
- EU Users
- AUS Users

## Resolution

1. Log in to the web GUI of the Yealink phone.
2. Select **Directory**.
3. Select **LDAP**.
4. From the Enable LDAP drop-down, select **Disabled**.
5. Select **Confirm**.

![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/t46x.png)

## Cause

Yealink T46X phones come with LDAP enabled by default, which sends an error if LDAP is not configured locally in select regions (EU, AUS).

## Additional Information

This issue should not impact US users. It is primarily seen with EU or AUS users.

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