Log in and out of Ring Groups in 8x8 Work for mobile

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If your administrator has enabled login and logout permissions for a ring group, you can control your availability to receive that group's calls directly from the 8x8 Work for Mobile app on iOS and android.

Applies to

  • 8×8 Work mobile

  • Android

  • iOS

Steps to log in or out of Ring Groups

  1. Open the 8x8 Work for Mobile application on your device.

  2. Tap the Call tab located in the bottom navigation bar.

  3. Swipe left on the sub-menu displaying Missed, Voicemails, and Recordings to view more options.

    Call log screen showing empty status and options for missed calls and voicemails.

  4. Locate and choose the Ring Groups tab from the sub-menu.
    The screen displays call options, highlighting 'Ring Groups' and user extension details.

  5. Tap the toggle switch adjacent to the desired ring group to update your status.

    User interface displaying call settings with a toggle for ring groups and extension.

Note:

The Ring Groups tab and login/logout toggle only appear if your administrator has allowed members to log in and out of that ring group. If you don't see this option, contact your administrator.