---
title: "Log In or Out of Call Queues in 8x8 Work for Desktop"
slug: "log-in-or-out-of-call-queues-in-8x8-work-for-desktop"
updated: 2026-05-17T17:40:07Z
published: 2026-05-21T21:27:32Z
canonical: "help.8x8.com/log-in-or-out-of-call-queues-in-8x8-work-for-desktop"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Log In or Out of Call Queues in 8x8 Work for Desktop

## Objective

Log in or out of call queues in 8x8 Work for Desktop.

## Applies To

- 8x8 Work for Desktop
- Call Queues

## Procedure

### Logging into a Call Queue

1. Click the **Call Queue Icon** next to the search bar. *This will only show if the user has the ability to log in and out of queues, it will also be grey when logged into no call queues.* ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/11611?sv=2026-02-06&spr=https&st=2026-11-03T23%3A02%3A10Z&se=2026-11-04T00%3A02%3A10Z&sr=c&sp=r&sig=DPqnaqhdFml%2FVl5OQXH53m%2F78RmfKbWMLL2V0u1so88%3D)
2. Click **Log in**. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/11612?sv=2026-02-06&spr=https&st=2026-11-03T23%3A02%3A10Z&se=2026-11-04T00%3A02%3A10Z&sr=c&sp=r&sig=DPqnaqhdFml%2FVl5OQXH53m%2F78RmfKbWMLL2V0u1so88%3D)

### Logging out of a Call Queue

1. Click the Call Queue icon. When the user is already logged into a call queue the icon will have changed color to orange. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/11610?sv=2026-02-06&spr=https&st=2026-11-03T23%3A02%3A10Z&se=2026-11-04T00%3A02%3A10Z&sr=c&sp=r&sig=DPqnaqhdFml%2FVl5OQXH53m%2F78RmfKbWMLL2V0u1so88%3D)
2. Click on the **logout** next to the queue you want to log out of. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/11613?sv=2026-02-06&spr=https&st=2026-11-03T23%3A02%3A10Z&se=2026-11-04T00%3A02%3A10Z&sr=c&sp=r&sig=DPqnaqhdFml%2FVl5OQXH53m%2F78RmfKbWMLL2V0u1so88%3D)

## Additional Information

It is best practice to log in and out of a call queue and not use *Do Not Disturb DND* as this can cause callers to be in the queue longer than needed, especially if you are using the desk phone to go into DND.