---
title: "Log in to Analytics for 8x8 Work"
slug: "log-in-to-analytics-for-8x8-work"
updated: 2026-09-11T15:42:17Z
published: 2026-09-11T15:42:17Z
canonical: "help.8x8.com/log-in-to-analytics-for-8x8-work"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Log in to Analytics for 8x8 Work

## Objective

Log in to Analytics for 8x8 Work to obtain analytics, not limited to:

- Access call logs through 8x8 Work
- Access call history for 8x8 Work extensions
- 8x8 Work user's activity

## Applies To

- Analytics for 8x8 Work
- Admin Console
- User Permissions

> [!NOTE]
> Note:
> 
> For reporting on calls made in 8x8 Contact Center, use the [Contact Center Analytics](http://Reading and Interpreting Reports in Analytics for 8x8 Contact Center).

## Procedure

1. For users whose account has been enabled for Analytics for Work, you can log in to the [**8x8 Application Panel**](https://apps.8x8.com).
2. Click **Analytics for 8x8 Work**. ![Screen Shot 2020-09-01 at 7.48.20 PM.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/10175?sv=2026-02-06&spr=https&st=2026-11-03T23%3A01%3A06Z&se=2026-11-04T00%3A01%3A06Z&sr=c&sp=r&sig=2B3RpvafL12VZtmQzM6eGTcduyqc2E4qLUuV4DKHebk%3D)

****Question**: Is there a report I can run to identify the last sign-in time for my users?**

**Answer**: No. That is not a feature 8x8 supports.

****Question**: Can the report be configured to provide the calculations for me?**

**Answer**: No. 8x8 reports will provide you with the raw data. However, you can export the csv file and apply the formulas needed to show your metrics.

****Question**: Do you have a detailed report of permissions assigned to admin users in the 8x8 Admin Console?**

**Answer**: No. At this time, 8x8 doesn't offer a permissions report.

****Question**: Is there a report that indicates which extensions have full voicemails or are nearly full?**

**Answer**: No. However, when an extension's voicemail is 90% full, an email will be sent to notify the user. To avoid your voicemail from being full, users should periodically delete their voicemail messages.

****Question**: Is there a report that shows extensions enabled for MFA?**

**Answer**: 8x8 doesn't provide a MFA enablement report.

****Question**: Why can't I see Analytics for Work?**

**Answer**: Access to Analytics for 8x8 Work in the application panel must be [enabled through **Admin Console**.](/support/docs/enable-extensions-for-analytics-for-8x8-work)

****Question**: Where can I export a list of users enabled for SMS texting?**

**Answer**: There is no report that has that level of granularity.

****Question**: Is there a report for user activity and last login details?**

**Answer**: There is no report that captures the user's last login.

****Question**: How to find a phone number from the contact directory on a Poly desk phone?**

**Answer:** You can run a call delivery report in Analytics for 8x8 Work.

****Question**: Is there a filter option that displays menu selections from an auto attendant during incoming calls and shows advanced routing options?**

**Answer**: No, that information is not available in 8x8 Analytics for Work.

****Question**: Is there a report on user accounts with details about voice mailbox capacity status?**

**Answer**: There is no report that identifies the user's voicemail capacity. However, users will receive an email notification when their voicemail box is nearly full, reminding them to delete old messages.