When do porting costs apply?
Submitting a port request via Admin Console, to bring telephone numbers to 8x8 is free of charge. If the port request is accepted by the current provider and the port completes on the requested target date, without any changes required to the order, then no cost would be added to your 8x8 account.
When amendments are needed to your port request, during the course of the order, charges are applicable in the following scenarios:
Cancellation | If you request to cancel the port request after the order has been accepted. |
Date change | If you request to change the date of your port more than once. |
Rejection | If your port request is rejected more than once by the current provider. |
Some scenarios are only applicable in certain countries:
Expedite | *Only available in USA & Canada. |
Non-Standard Port Time | *Only available in UK. |
Cancellation
Date Change
Rejection
Expedite
Non-Standard Port Time
Additional Information
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