---
title: "Obtain 8x8 Contact Center Agent Status Changes in Analytics for Contact Center"
slug: "obtain-8x8-contact-center-agent-status-changes-in-analytics-for-contact-center"
updated: 2026-05-19T11:56:24Z
published: 2026-05-21T21:28:29Z
canonical: "help.8x8.com/obtain-8x8-contact-center-agent-status-changes-in-analytics-for-contact-center"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Obtain 8x8 Contact Center Agent Status Changes in Analytics for Contact Center

## Objective

Obtain a report with the status changes of agents in 8x8 Contact Center.

## Applies To

- 8x8 Contact Center
- Analytics for Contact Center

## Procedure

1. Login to **Analytics for Contact Center**
2. From the menu, select **Detailed Reports** > **Agent Status Change**. The report template launches.
3. Optionally, customize the template by selecting the date range and further by applying the search filters.
4. Click **Search** to view the data or **Save** to save the customized report for reuse.
5. To customize the viewable data, select **Customize table**, select data fields to hide or view and then click **Search**

## Additional Information

For more information see [**Agent Status Change Details in the product documentation**](/documentation/docs/access-the-agent-status-change-details-report).