---
title: "Poly VVX 400/410: Favorites (Speed Dial)"
slug: "poly-vvx-400-410-favorites-speed-dial"
updated: 2026-05-21T18:16:13Z
published: 2026-05-21T21:27:17Z
canonical: "help.8x8.com/poly-vvx-400-410-favorites-speed-dial"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Poly VVX 400/410: Favorites (Speed Dial)

## Objective

Setting up speed dial on a Poly VVX 400/410 phone by assigning contacts to a Favorites list.

## Applies To

- Poly VVX 400/410 Devices

## Procedure

### Access the Favorites List

1. Press the **up arrow** hard key, or press **Home** > **Directories** > **Favorites**.

### Make a Call from the Favorites List

1. Access the Favorites list.
2. Highlight and select the contact you wish to call.
3. Press the **Dial** soft key.

### Assign Contact as a Favorite

1. Press **Home** > **Setting** > **Directory**.
2. Select a contact.
3. Press **More** > **Add to Favorites**. A screen asking *Add to favorites with an index of [number]?* displays:
  - To add the contact with the chosen index number, select **Yes**.
  - To enter a different index number for your contact, select **Edit Index**. (You can enter a number up to 500.)
4. Press **Save**.

Contacts assigned a Favorites index number have a green star displayed next to their name in the Contact Directory. Favorite contacts display consecutively by index number. The contacts with the lowest index numbers display highest in the Favorites list.

### Reorder Favorites

1. From Contact Directory, select the contact and press **Edit**.
2. Select **Favorite Index**, and enter a new favorite index number.
3. Press **Save**.

### Remove Contact from the Favorites List

1. From Contact Directory, select the contact and press **Edit**.
2. Select **Favorite Index** and delete the contact’s favorite index number.
3. Press **Save**.