How To Download Invoices from Billing Portal

Summary

Finding and downloading invoices from your billing portal is quick once you know where to look. This guide covers how to locate your invoices, filter them by date range, and save them as a PDF

Applies to

Billing

Steps

Navigate to the "My 8x8" tab to start managing your account and billing details.
Select the billing section to proceed and view detailed statements and summaries.
Once you're in the billing portal, navigate to the Open Invoices tab. From there, you'll find two options for each invoice: View Bill/Usage and View Transaction( Invoice Customers Only).
Clicking View opens a detailed breakdown of your monthly bill, showing all charges and services for that billing period.
To save a copy, click Download to export your billing statement as a PDF — useful for your records or accounting team.
To access past Invoices, navigate to the Paid Invoices tab. You'll find the same two options for each invoice: View Bill/Usage and View Transaction. You can download any paid invoice using the same steps above.
(Invoice customers only) — Click View under View Transaction to access your monthly invoice documents. To filter invoices by month, click Billing Start Date and your invoices will automatically sort by billing period.