---
title: "Quality Management & Speech Analytics"
slug: "quality-management-speech-analytics-2"
updated: 2026-07-30T11:33:37Z
published: 2026-07-30T11:33:37Z
canonical: "help.8x8.com/quality-management-speech-analytics-2"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Quality Management & Speech Analytics

From setup to day-to-day operations, this section covers everything you need to get the most out of 8x8's Quality Management and Speech Analytics tools. You'll find how-to guides and troubleshooting articles on screen recording, call search and sharing, user roles and permissions, multi-language transcription, live monitoring, and quality scoring reports — alongside in-depth product documentation for dashboards, QA templates, settings configuration, topics editor, and multi-tenant group management.

### [Quality Management & Speech Analytics reference guide](https://8x8.us.document360.io/docs/quality-management-speech-analytics-1)

### [Quality Management & Speech Analytics Product Documentation](https://8x8.us.document360.io/docs/quality-management-speech-analytics-product-documentation)