Learn how to connect with 8x8 Professional Services directly from AI Studio to get expert help designing, building, and optimizing your AI agents.
Overview
Our Professional Services (PS) team supports you across your full AI automation journey — whether you're exploring use cases, building your first voice agent, or optimizing one you already have. You can reach PS without leaving AI Studio.
Applies to
8x8 AI Studio
Request PS help in AI Studio
In AI Studio, open Need Help?.
Select Ask 8x8 Pro Serve.
You'll land on the AI Studio Consulting page, which outlines how Professional Services can help.
Your Account Manager or Customer Success Manager will then work with you to scope the engagement and put together a proposal.
What Professional Services can help with
Use case discovery — Identify the AI automation opportunities with the biggest impact for your business.
Agent design and build — Design, build, and deploy production-ready AI voice agents.
System integrations — Connect your agents to your CRMs, databases, APIs, and other systems.
Best practices — Apply proven prompting, tool design, and architecture patterns from the team that built the platform.
Troubleshooting — Diagnose and resolve agent behavior, call routing, and integration issues.
Token optimization — Reduce credit consumption by streamlining tool calls and conversations.
Keeping your agent running smoothly
Once your agent is live, Professional Services also offers ongoing maintenance and performance tuning to keep it running well as your needs evolve. Ask your Account Manager or Customer Success Manager for details.
Additional information
For questions about pricing, scope, or timing, your Account Manager or Customer Success Manager can put together a proposal tailored to your business.