---
title: "Reset a User Profile to Default Settings in 8x8 Admin Console"
slug: "reset-a-user-profile-to-default-settings-in-8x8-admin-console"
updated: 2026-05-17T17:50:18Z
published: 2026-05-21T21:25:23Z
canonical: "help.8x8.com/reset-a-user-profile-to-default-settings-in-8x8-admin-console"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Reset a User Profile to Default Settings in 8x8 Admin Console

## Objective

Reset a User Profile to its default settings in 8x8 Admin Console.

## Applies To

- Admin Console
- User Profile

## Procedure

This will remove all the user's information from the extension so that you can reassign it at a future date.

1. Log in to [**Admin Console**](https://login.8x8.com).
2. Select **Users**.
3. To the right of the profile you wish to reset, select **More Options** (three dots).
4. Select **Reset to Default Settings**. ![clipboard_e0b280c5f7b46deb96360f80772cf313a.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/15916?sv=2026-02-06&spr=https&st=2026-11-03T22%3A40%3A26Z&se=2026-11-03T23%3A40%3A26Z&sr=c&sp=r&sig=VkfduzeVHFhQ0BDsk88qiReGKvdBoU2zodPrkIAWSHs%3D)
5. A confirmation prompt will appear. Select Continue to apply the changes. ![clipboard_ee1ee5de6e685c5183a52cbec878de4f6.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/15917?sv=2026-02-06&spr=https&st=2026-11-03T22%3A40%3A26Z&se=2026-11-03T23%3A40%3A26Z&sr=c&sp=r&sig=VkfduzeVHFhQ0BDsk88qiReGKvdBoU2zodPrkIAWSHs%3D)