---
title: "Restrict Access to Call Recordings"
slug: "restrict-access-to-call-recordings"
updated: 2026-05-17T17:30:57Z
published: 2026-05-21T21:27:46Z
canonical: "help.8x8.com/restrict-access-to-call-recordings"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Restrict Access to Call Recordings

## Objective

Restrict a user's access to call recordings to one or multiple sites by creating role assignments.

## Applies To

- Admin Console
- Roles
- Recordings

## Procedure

Set up an assignment that gives the users access to the **Recordings** page in Admin Console.

1. Navigate to **Roles & Permissions** → **Roles** page and create new role with **8x8 Admin Console** application and at least **Call Recordings** permissions. Alternatively, an existing role could be edited to grant that permission. ![clipboard_e3091b4542815a14558fd5ac9c4dc95ac.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/13637)
2. Navigate to **Roles & Permissions** → **Assignments** page and create new assignment for the selected user with the role at the previous step and the desired site scope/scopes (or Company). ![clipboard_ef451beba447b981fd4bed4da098c8b13.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/13640)

Set up an assignment that restricts the user's access based on site scope/scopes (or Company if no site scope filtering is needed) to the call recordings data.

1. Navigate to **Roles & Permissions** → **Assignments** page and create new assignment for the selected user with the out-of-the-box **Storage Admin** role and the desired site scope/scopes (or Company). ![clipboard_e25723ffbe41541781b258d606afd82dd.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/13635)
2. If the user needs access to view call recordings, but not be able to delete them, a new role should be created. Navigate to **Roles & Permissions** → **Roles** page copy the **Storage Admin** role and deselect delete permissions **("Delete Objects" and "Bulk Delete")**. Create a new user assignment with this copied role. ![clipboard_e753c070f9a850dc7590098a86c29387d.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/13639) ![clipboard_eb0412dc9ac3667edbb27798fe802e7c0.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/13636)
3. If the user needs access to view call recordings, but not be able to download them, a new role should be created. Navigate to Roles & Permissions → Roles page copy the Storage Admin role and deselect "Bulk Downlaod". Create a new user assignment with this copied role. ![Screenshot 2025-09-12 104034.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/26425) ![Screenshot 2025-09-12 104137.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/26424)

An alternative to copying the out-of-the-box **Storage Admin** role is to create a new role altogether.

1. Navigate to **Roles & Permissions** → **Roles** and create a new role. Select **Call recordings & Storage** as application. Assign permissions as desired. ![clipboard_e6762e2e58f8511fdca1f372510d0cb17.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/13638)
2. Perform step 2 and/or 3 from above, and instead of **Storage Admin** role, use the newly created role name.