---
title: "Run a Queue Call Data Report From Analytics for 8x8 Work"
slug: "run-a-queue-call-data-report-from-analytics-for-8x8-work"
updated: 2026-05-19T11:54:21Z
published: 2026-05-21T21:26:29Z
canonical: "help.8x8.com/run-a-queue-call-data-report-from-analytics-for-8x8-work"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Run a Queue Call Data Report From Analytics for 8x8 Work

## Objective

Run a queue call data report from Analytics for 8x8 Work.

## Applies To

- Admin Console
- Analytics for 8x8 Work

## Procedure

> [!NOTE]
> Note:
> 
> This requires the user to have an X4 license or higher, and Supervisor access to Analytics for 8x8 Work.

1. Log in to your [8x8 Application Panel](https://apps.8x8.com).
2. Select **Analytics for 8x8 Work**.
3. From the left menu select Queues, then select Queue Call Data.
4. In the upper right corner of the page select the Filter option.
5. In the new filter window select the appropriate time zone and the queue, then check the box to Exclude forked/children calls.
6. Select **Apply**. ![kb3.JPG](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/6423)
7. From the left side of the page you can select how many entries you can see for the report. ![Screenshot_1kb.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/6422)
8. Or you can download the report in an Excel file. ![Screenshot_2kb.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/6424)

## Additional Information

For queue call data report glossary see the [Analytics for 8x8 Work product documentation](/documentation/docs/get-call-queue-metrics#queue_call_data).