Salesforce Integration: SF pop in the SF tab or browser tab

Objective

with browserTab=true,

SF lightning and SF console, the panel will have the same behavior as classic mode.

Which means, for each page, the launcher will be showing up, and mapanel will pop as a separate browser window.

When Single match happens, or the user wants to manually trigger the record pop, it will pop in a different tab.

The intention of this is to support the SF lightning standard view. When the pop happens, user won't loose the work they are working on.

Procedure:

Add the browserTab=true to the CTI URL

Example: https://cloud8.8x8.com/mashell/public/salesforce.html?env=salesforce&companel=vcc&vccmode=3&vccDomain=https://sso.8x8.com/login/vcc-na3&ssoMode=false&nextGen=true&browserTab=true

Results:

Multiple windows tabs for SF will not close session.