---
title: "Salesforce Integration: SF pop in the SF tab or browser tab"
slug: "salesforce-integration-sf-pop-in-the-sf-tab-or-browser-tab"
updated: 2026-05-17T16:42:12Z
published: 2026-05-21T21:26:15Z
canonical: "help.8x8.com/salesforce-integration-sf-pop-in-the-sf-tab-or-browser-tab"
---

> ## Documentation Index
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# Salesforce Integration: SF pop in the SF tab or browser tab

## Objective

with browserTab=true,

SF lightning and SF console, the panel will have the same behavior as classic mode.

Which means, for each page, the launcher will be showing up, and mapanel will pop as a separate browser window.

When Single match happens, or the user wants to manually trigger the record pop, it will pop in a different tab.

The intention of this is to support the SF lightning standard view. When the pop happens, user won't loose the work they are working on.

## **Procedure:**

Add the browserTab=true to the CTI URL

Example: [https://cloud8.8x8.com/mashell/public/salesforce.html?env=salesforce&companel=vcc&vccmode=3&vccDomain=https://sso.8x8.com/login/vcc-na3&ssoMode=false&nextGen=true&browserTab=true](https://cloud8.8x8.com/mashell/public/salesforce.html?env=salesforce&companel=vcc&vccmode=3&vccDomain=https://sso.8x8.com/login/vcc-na3&ssoMode=false&nextGen=true&browserTab=true)

Results:

Multiple windows tabs for SF will not close session.

![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/image1759776834637.png?sv=2026-02-06&spr=https&st=2026-11-04T00%3A00%3A55Z&se=2026-11-04T01%3A00%3A55Z&sr=c&sp=r&sig=pyb39VcjKTFfmknIZK57%2B91ZRYgryGP4xp9jGYOLHCg%3D)