---
title: "Save Option Not Available in Configuration Manager for 8x8 Contact Center"
slug: "save-option-not-available-in-configuration-manager-for-8x8-contact-center"
updated: 2026-05-17T16:40:02Z
published: 2026-05-21T21:28:15Z
canonical: "help.8x8.com/save-option-not-available-in-configuration-manager-for-8x8-contact-center"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Save Option Not Available in Configuration Manager for 8x8 Contact Center

## Symptom

The administrator is missing the Save option in Configuration Manager for Contact Center.

## Applies To

- 8x8 Contact Center

## Resolution

The administrator will need to be assigned the Super User role in Configuration Manager for Contact Center by another administrator who already is a super user.

1. Log in to [**Configuration Manager for Contact Center**](https://sso.8x8.com).
2. Select **Users**.
3. Navigate to the **General** tab.
4. Under Role setting, change to **Super User**.
5. Click **Save**.
6. Have the administrator who was set as a Super User log out and log back in.

![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/superuser(1).png?sv=2026-02-06&spr=https&st=2026-11-03T23%3A19%3A12Z&se=2026-11-04T00%3A19%3A12Z&sr=c&sp=r&sig=f%2BRaLak11IxlC6PP5wWGzKD4dftDfoQz9ym9ehDwlY4%3D)

## Cause

The administrator needs to be set as a super user to be able to have the Save option available.

---