Searching Calls in 8x8 Quality Management

Objective

Applies To

• 8x8 Quality Management

• Calls

Procedure

1. In Quality Management, from the left-hand side panel select the Search Calls Page.

   

2. Click + to add a new tab.

   Note:

   You can easily Use the Sample_Calls tab to perform the search, just make sure to remove the Label: is Samples from the Search section, and of course select the required date from the Date-Picker.

   

3. Click the Date-picker drop-down to select a required date.

   

   

4. Click OK.

   Note:

   Select the option Clear > then Search if you wish to find all calls listed.

5. Click Search to run the Search command.