---
title: "See Number of Menu Selection Options Chosen with Auto Attendant Path Report in Analytics for 8x8 Work"
slug: "see-number-of-menu-selection-options-chosen-auto-attendant-path-report"
updated: 2026-05-21T16:41:48Z
published: 2026-05-21T21:26:45Z
canonical: "help.8x8.com/see-number-of-menu-selection-options-chosen-auto-attendant-path-report"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# See Number of Menu Selection Options Chosen with Auto Attendant Path Report in Analytics for 8x8 Work

## Objective

Show the number of menu selection options callers made inside the Auto Attendant menu using Auto Attendant path reporting.

## Applies To

- Analytics for 8x8 Work
- Auto Attendants
- Reporting

## Procedure

1. Log in to Analytics for 8x8 Work.
2. From the left menu, select **Call Report** > **Call Detail Records**.

![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/openAttachment(438).png?sv=2026-02-06&spr=https&st=2026-11-04T00%3A04%3A23Z&se=2026-11-04T01%3A04%3A23Z&sr=c&sp=r&sig=wkODJgup8aLBKnaog5XK%2Fp2bG5s10C%2BQYuO1l4Sk298%3D)
3. Select the desired date range.
4. From the drop-down menu, select **Call Legs**.

![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/openAttachment(439).png?sv=2026-02-06&spr=https&st=2026-11-04T00%3A04%3A23Z&se=2026-11-04T01%3A04%3A23Z&sr=c&sp=r&sig=wkODJgup8aLBKnaog5XK%2Fp2bG5s10C%2BQYuO1l4Sk298%3D)
5. Click **Search**. This is an important step after you select **Call Legs**, as only then do you see the needed **Auto Attendant Path** option in the **Customize Table** section. If you do not press **Search** at this point the **Auto Attendant Path** option will not be visible in the **Customize Table** section.

![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/openAttachment(440).png?sv=2026-02-06&spr=https&st=2026-11-04T00%3A04%3A23Z&se=2026-11-04T01%3A04%3A23Z&sr=c&sp=r&sig=wkODJgup8aLBKnaog5XK%2Fp2bG5s10C%2BQYuO1l4Sk298%3D)
  - **Without Search**

![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/openAttachment(441).png?sv=2026-02-06&spr=https&st=2026-11-04T00%3A04%3A23Z&se=2026-11-04T01%3A04%3A23Z&sr=c&sp=r&sig=wkODJgup8aLBKnaog5XK%2Fp2bG5s10C%2BQYuO1l4Sk298%3D)
  - **With Search**

![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/openAttachment(442).png?sv=2026-02-06&spr=https&st=2026-11-04T00%3A04%3A23Z&se=2026-11-04T01%3A04%3A23Z&sr=c&sp=r&sig=wkODJgup8aLBKnaog5XK%2Fp2bG5s10C%2BQYuO1l4Sk298%3D)
6. Select **Customize Table**.
7. To the right of Auto Attendant Path, select the Eye icon to make this option visible in the table, then click **Save**.

![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/openAttachment(443).png?sv=2026-02-06&spr=https&st=2026-11-04T00%3A04%3A23Z&se=2026-11-04T01%3A04%3A23Z&sr=c&sp=r&sig=wkODJgup8aLBKnaog5XK%2Fp2bG5s10C%2BQYuO1l4Sk298%3D)
8. In the Search/Filter select **Callee** and the extension of the Auto Attendant you want the report on.

![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/openAttachment(444).png?sv=2026-02-06&spr=https&st=2026-11-04T00%3A04%3A23Z&se=2026-11-04T01%3A04%3A23Z&sr=c&sp=r&sig=wkODJgup8aLBKnaog5XK%2Fp2bG5s10C%2BQYuO1l4Sk298%3D)
9. Select Finish and then select Search.
10. When the results are presented, download the **XLXS** or **CSV** file to your computer.

![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/openAttachment(445).png?sv=2026-02-06&spr=https&st=2026-11-04T00%3A04%3A23Z&se=2026-11-04T01%3A04%3A23Z&sr=c&sp=r&sig=wkODJgup8aLBKnaog5XK%2Fp2bG5s10C%2BQYuO1l4Sk298%3D)
11. Once you have the data downloaded, you can use a spreadsheet tool to manage the data.

## Additional Information

You can use Pivot Tables to make the data easier to work with. In Excel, delete all columns other than **Auto Attendant Path.**

*Example of a Pivot Table view that can give you all outcomes:*

![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/openAttachment(446).png?sv=2026-02-06&spr=https&st=2026-11-04T00%3A04%3A23Z&se=2026-11-04T01%3A04%3A23Z&sr=c&sp=r&sig=wkODJgup8aLBKnaog5XK%2Fp2bG5s10C%2BQYuO1l4Sk298%3D)