Select a Preferred Timezone for Communication on 8x8 Support Cases

Objective

Select a preferred timezone for communication on 8x8 support cases.

Applies To

• Case Creation

• 8x8 Technical Support

• 8x8 Support Portal (My 8x8)

Procedure

When creating a new case, under Additional Information go to Timezone to Contact and select the timezone during which you wished to be contacted.

Additional Information

For more information, see Create a Case with 8x8 Support.