---
title: "Set the Amount of Time Before Ring Group Forwards to No Answer Destination in 8x8 Admin Console"
slug: "set-the-amount-of-time-before-ring-group-forwards-to-no-answer"
updated: 2026-05-17T17:52:46Z
published: 2026-05-21T21:25:00Z
canonical: "help.8x8.com/set-the-amount-of-time-before-ring-group-forwards-to-no-answer"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Set the Amount of Time Before Ring Group Forwards to No Answer Destination in 8x8 Admin Console

## Objective

Set the call forwarding time for callers to a Ring Group.

## Applies To

- Ring Groups
- Admin Console

## Procedure

The amount of time before a Ring Group forwards to the configured no answer destination is dependent upon the Ring Pattern.

### **Ring Pattern**

***Simultaneous*** - All phones will ring for the amount of time configured in **Total time to alert a member** before forwarding.

***Round Robin (Cyclic)*** - Phones will each ring the **Total time to alert a member** seconds for the number of **Cycles** configured, before forwarding. To calculate multiply the number of ring group members times the alert seconds times the number of cycles. E.g., If there are 3 ring group members with alert time set to 10 seconds and 2 cycles then forwarding would occur after 60 seconds.

***Sequential (Cyclic Repetitive)***- Same as *Round Robin (Cyclic)*![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/19990?sv=2026-02-06&spr=https&st=2026-11-03T23%3A31%3A55Z&se=2026-11-04T00%3A31%3A55Z&sr=c&sp=r&sig=UQfwpeAICIsamWzZegMP7D7I72E%2B06eAO0kF%2BD3kks8%3D)To set the amount of time to ring a Ring Group member befor moving on to the next member or to a "No Answer" destination, increase the number of seconds under Total time to alert a member.

1. Log in to [Admin Console](https://apps.8x8.com).
2. Select **Ring Groups**.
3. To the right of the desired Ring Group, select **Edit** (pencil icon).
4. Under *Total time to alert a member*, enter the desired amount of seconds to delay (max of 180 seconds).
5. Select **Save**.