---
title: "Set Up an Auto Attendant to Send Calls From One Ring Group to Another Ring Group"
slug: "set-up-an-auto-attendant-to-send-calls-from-one-ring-group-to-another-ring-group"
updated: 2026-05-17T17:31:49Z
published: 2026-05-21T21:26:45Z
canonical: "help.8x8.com/set-up-an-auto-attendant-to-send-calls-from-one-ring-group-to-another-ring-group"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Set Up an Auto Attendant to Send Calls From One Ring Group to Another Ring Group

## Objective

Setting up your Auto Attendant to direct incoming calls from one Ring Group to another Ring Group.

## Applies To

- 8x8 Admin Console
- Auto Attendants
- Ring Groups
- Call Routing

## Procedure

1. Log in to Admin Console.
2. Select **Auto Attendants**.
3. If you have an Auto Attendant you want to use, select **Edit** to the right of the desired Auto Attendant. Otherwise, see [Set up an Auto Attendant in 8x8 Admin Console](/support/docs/set-up-an-auto-attendant-in-8x8-admin-console).
4. Under *Call Handling Menus* > *Main Menu*, select **Edit Settings**.
5. From the drop-down under *And Then*, select **Route Call To**.
6. Select the first **Ring Group** you want to route calls to. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/17038?sv=2026-02-06&spr=https&st=2026-11-03T22%3A52%3A05Z&se=2026-11-03T23%3A52%3A05Z&sr=c&sp=r&sig=j5kKg6cVT%2BL32Yl0N%2F%2FRRJcZCp1NGYmsoH7lw6mGvAw%3D)
7. Select **Save**.
8. From the menu in the upper left, go to **Work Groups** > **Ring Groups**.
9. To the right of the first Ring Group you want to answer calls, select **Edit**.
10. Under *Call Forwarding Rules*, to the right of *When No One in Ring Group Answers*, select **Edit**.
11. Under *Forward the Calls To*, select **Selected User or Service**.
12. From the *Select Target* menu, select your second Ring Group. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/17036?sv=2026-02-06&spr=https&st=2026-11-03T22%3A52%3A05Z&se=2026-11-03T23%3A52%3A05Z&sr=c&sp=r&sig=j5kKg6cVT%2BL32Yl0N%2F%2FRRJcZCp1NGYmsoH7lw6mGvAw%3D)
13. Select **Save**.
14. Ensure the box to the left of When No One in Ring Group Answers is checked. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/17037?sv=2026-02-06&spr=https&st=2026-11-03T22%3A52%3A05Z&se=2026-11-03T23%3A52%3A05Z&sr=c&sp=r&sig=j5kKg6cVT%2BL32Yl0N%2F%2FRRJcZCp1NGYmsoH7lw6mGvAw%3D)
15. Select **Save**.