---
title: "Set Up & Use the 8x8 Location Manager in Admin Console"
slug: "set-up-use-the-8x8-location-manager-in-admin-console"
updated: 2026-07-09T09:20:42Z
published: 2026-07-09T09:20:42Z
canonical: "help.8x8.com/set-up-use-the-8x8-location-manager-in-admin-console"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Set Up & Use the 8x8 Location Manager in Admin Console

## Overview

The 8x8 Location Manager is a centralized application within the Admin Console designed for businesses with multi-site operations. It provides a real-time visual overview of your global telephony health and tools to accelerate the onboarding of new locations through automation.

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## Applies To

- Admin Console
- Location Manager
- Multi-site deployments

## Accessing the Tool

- **Location**: Accessible directly from the **8x8 Admin Console App Store**.
- **Permissions**: Users must have **8x8 Admin rights** to install and access the application.

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## Monitoring Site Health

The Location Manager provides a high-level view of your infrastructure by aggregating the status of all devices assigned to a specific location.

### Interactive Location Map

The map view offers a geographic distribution of your entire organization:

- **Regional Clustering**: Locations are grouped by region to provide a high-level health summary. You can zoom in to see the status of individual sites.
- **Real-Time Status Pins**: Map pins are color-coded based on aggregated device data to show the current connectivity of a site.
- **Site Details**: Clicking a pin displays the location’s specific address and current connection status.

### Location Tiles & List View

For a structured overview, the Tile View displays each location as a card containing:

- **Site Metadata**: Displays the location name and physical address.
- **Connectivity Status**: A clear Connected or Offline label based on device registration.
- **Call Quality Labels**: Real-time indicators (**e.g., Good, Fair, Poor**) based on recent call telemetry.

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## Bulk Onboarding & Management

To eliminate manual configuration, the Location Manager allows you to import and manage sites in bulk.

### CSV Import

- **Rapid Provisioning**: Upload a single CSV file to provision multiple locations simultaneously.
- **Data Validation**: The system validates the CSV during upload to ensure address formats and IDs are correct.
- **Standardized Metadata**: Ensures every location is added with consistent contact information.

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## Device Status & Alerts

The **Device Status Dashboard** provides a centralized heartbeat monitor for your hardware.

### Automated Email Alerts

- **System-Triggered Alerts**: The system monitors device registration. If a site meets internal 8x8 health rule criteria for downtime, an alert is generated.
- **Email Notifications**: Configure email recipients to receive immediate notifications when a site’s status changes.

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### FAQ

**How is a location’s "Connected" status determined?**

- It is an aggregate of the registration state of all physical devices assigned to that location.

**Can I set my own custom alert thresholds?**

- In this stage, alerts are based on 8x8’s internal health rule settings. Customization is planned for future releases.

**Does the map show softphone status?**

- Currently, status is calculated based on physical desk phone registration.