---
title: "SugarCRM 8x8 Panel Error This Content is Blocked"
slug: "sugarcrm-8x8-panel-error-this-content-is-blocked"
updated: 2026-05-17T16:49:37Z
published: 2026-05-21T21:28:43Z
canonical: "help.8x8.com/sugarcrm-8x8-panel-error-this-content-is-blocked"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# SugarCRM 8x8 Panel Error This Content is Blocked

## Symptom

SugarCRM 8x8 integration panel displays, *"This content is blocked. Contact the site owner to fix the issue."*

![clipboard_e818d3b1979c55858e390dd7c2f72beea.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/16026)

In the browser settings:

Pop-ups are allowed or cloud8.8x8.com.

Cookies are allowed for cloud8.8x8.com.

- Right click the 8x8 Panel and select **Inspect**. The DevConsole opens.
- On the Console tab there is an error containing:

Refused to frame 'https://cloud8.8x8.com/' because it violates the following Content Security Policy directive: "frame-src 'self' ....."

## Applies To

- SugarCRM
- 8x8 Work for SugarCRM Integration

## Resolution

In SugarCRM, add the 8x8 domains to the Content Security Policy.

1. Switch to Admin profile.
2. Navigate to Content Security Policy Settings.
3. On the Advanced tab, look for the parameter 'frame-src'.
4. Add the domains: *.8x8.com *.8x8cloud.com *.8x8.vc

![clipboard_e1714ac0113ffe089722fb5dfce0822ed.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/16025)

## Cause

Sugar CRM Content Security Policy is blocking the domains used by the 8x8 Panel.