Swap Devices Between Users in 8x8 Admin Console

Objective

Remove a device from one user and assign it to another user in 8x8 Admin Console.

Applies To

• Admin Console

• Phones

• Adapters

• Extensions

Procedure

Remove the Device from the First User

1. Log in to Admin Console.

2. Select Users.

3. To the right of the User Profile from which you want to remove the device, select Edit (pencil icon).

4. Go to Voice Basic Settings and select Deactivate.

5. Select Save.

Reprovision the Device (to clear all previous user settings)

Manually Provision a Poly Phone

Manually Provision a Yealink Desk Phone Using the Web GUI

Assign the Device to the Second User

1. Log in to Admin Console.

2. Select Users.

3. To the right of the User Profile to which you want to assign the device, select Edit (pencil icon).

4. Go to Voice Basic Settings and select the device you wish to assign.

5. Activate the device by entering the MAC address or using an Activation Code.

6. Select Save.