---
title: "Set up the Tenfold Integration for 8x8"
slug: "set-up-the-tenfold-integration-for-8x8"
updated: 2026-05-05T10:54:58Z
published: 2026-05-21T21:28:43Z
canonical: "help.8x8.com/set-up-the-tenfold-integration-for-8x8"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Set up the Tenfold Integration for 8x8

## Objective

Setting up the Tenfold Integration for 8x8 and installing the Tenfold Chrome extension.

## Applies To

- Admin Console
- Tenfold Integration

## Procedure

### Configuring Tenfold Users

Before you set up Tenfold, make sure to configure your users in Admin Console.

1. Log in to your [Tenfold account](https://dashboard.tenfold.com/login).
  - You should have received an email invite to create your account.
  - If you do not have that email, reach out to your 8x8 sales agent for additional assistance.
2. From the top of the Tenfold portal, select the **Profile** tab. If a popup requests you to download the chrome extension, ignore it until after the extension is configured.
3. Under **Profile**, select **Settings**.
4. Under Your 8x8 Accounts, select **Add 8x8 Account**.
5. Enter the **8x8 VO Username** and **8x8 VO Password** for the user you would like to add.
6. Click **Verify and Add**.
7. In the box labeled **Extensions**, search for your specific extension and select it.
8. Click **Save**. You should now see your extension associated to your user profile.

### Installing the Chrome Extension

1. From the Tenfold dashboard, navigate to **Profile**, then click **Install Extension**.
2. You will be taken to the Chrome web store. Click **Add to Chrome**.
3. If given a popup message, click A**dd extension**.
4. The installation may take a few moments. When it completes, you will receive a confirmation popup saying *"Tenfold has been added to Chrome."*
5. Click the Tenfold icon located in the top right of your Chrome browser bar, then click **Login**.
6. Log in using your Tenfold Username and Password. Congratulations! You are all set to utilize the tool.