---
title: "Time Is Off by One Hour on Poly Phones"
slug: "time-is-off-by-one-hour-on-poly-phones"
updated: 2026-05-21T18:31:46Z
published: 2026-05-21T21:27:00Z
canonical: "help.8x8.com/time-is-off-by-one-hour-on-poly-phones"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Time Is Off by One Hour on Poly Phones

## Symptom

The time displayed on your Poly phone is incorrect by one hour.

## Applies To

- Poly Phones

## Resolution

To resolve this issue, change the Daylight Saving Time start date.

1. Obtain the phone's IP address.
2. In a web browser on a computer on the same network as the phone, browse to the phone's IP address.
3. Log in as *Admin* and enter the phone's MAC password.
4. Go to **Preferences** > **Date & Time** > **Daylight Saving**.
5. Change the **Start Date** to the correct start date of Daylight Saving Time in your region.
6. **Save** your changes.

## Cause

This is due to an incorrect start date for Daylight Saving Time set on the phone.