---
title: "UK Complaints Code of Practice"
slug: "uk-complaints-code-of-practice"
updated: 2026-05-15T17:15:47Z
published: 2026-05-21T21:28:00Z
canonical: "help.8x8.com/uk-complaints-code-of-practice"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# UK Complaints Code of Practice

## Question

Where can I find the 8x8 UK Complaints Code of Practice?

## Applies To

- UK Customers
- Complaints

## Answer

Our aim is to provide best in class telephony services to all our customers at all times. We recognise that things can go wrong and we have a complaints process in place to ensure we handle such situations appropriately and in a timely manner.

[Click here to review the 8x8 Complaints Code of Practice](https://www.8x8.com/terms-and-conditions/complaints?locale=uk). This code sets out how you can make a complaint to us, what to expect from us if you do and what you can do if the complaint is not handled to your satisfaction.