---
title: "Unpair Handset 1 Using the Web Administration Interface"
slug: "unpair-handset-1-using-the-web-administration-interface"
updated: 2026-05-17T17:26:59Z
published: 2026-05-21T21:28:00Z
canonical: "help.8x8.com/unpair-handset-1-using-the-web-administration-interface"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Unpair Handset 1 Using the Web Administration Interface

## Objective

Replacing the original handset (handset 1) paired to the base of a Panasonic unit when it has become inoperable.

## Applies To

- Panasonic KX-TGP600 DECT Phones

## Procedure

### Pair Replacement Handset

You will first need to pair the replacement handset to the base in order to enable Embedded Web for GUI access.

1. Front facing the base unit, hold down the pairing button on the right hand side until the light indicator on the base goes to a steady flash.
2. Hold down OK on the handset until the message moves from "Register Unit," to "Registering Unit."
3. Once the new handset is paired, go to **Menu** > **Setting Handset** > **Other option** > turn on **Embedded Web**.

Before you proceed, please ensure that that **Embedded Web** is turned on. Otherwise, when you input the IP address you will get a message saying "This site can't be reached. xxx.x.x.x refused to connect". Please also keep in mind that Embedded Web might also disable itself after a period of inactivity on the Web GUI and you will need the turn it back on from **Menu** > **Setting Handset** > **Other option** > turn on **Embedded Web**.

### Delete Original Handset

Next, you will need to access the Panasonic Web Interface (GUI) and delete the original handset 1.

1. Obtain the handset's IP address by going to **Menu** > **System Settings** > **Status** > **IPv4 Settings** > **IP Address**.
2. On a computer on the same network as the phone, open a web browser. Internet Explorer preferred.
3. In the browser address bar, enter: **http://** followed by the **IP address** obtained above and press **Enter**. Example: http://10.192.110.212. This will take you to the Web GUI login page.
4. Log in with the following credentials.
  - **Username**: instoperatorid
  - **Password**: qgENGet4GQKQVVRyYXJm4LQL2NGVuhEtKzK3Gkz7LdWZFvtxB7CHdWkpkD9Q8WZt ![clipboard_e9b9d1b4889b55bd05a70dac2247d2ea5.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/10651)
5. From the starting page of GUI click on the **System** tab at the top, followed by **Delete Handset** in the right-hand menu.
6. Select 1 & 2, then click **Execute**. ***Note****: Handset 2 is the new replacement and will need to be deleted in order to pair again as handset 1.* ![clipboard_e9473f4638155b934b8c8829f28b6e6c9.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/10652)

### Pair Replacement Handset

Finally, you pair the replacement handset as handset 1.

1. Front facing the base unit, hold down the pairing button on the right hand side until the light indicator on the base goes to a steady flash.
2. The handset may require a complete power off and on. Go to **Menu** > **System Settings** > **Register H/S** > select **Base**.