---
title: "Update Language and Voice in Text-to-Speech with 8x8 Contact Center"
slug: "update-language-and-voice-in-text-to-speech-with-8x8-contact-center"
updated: 2026-05-19T11:54:29Z
published: 2026-05-21T21:25:40Z
canonical: "help.8x8.com/update-language-and-voice-in-text-to-speech-with-8x8-contact-center"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Update Language and Voice in Text-to-Speech with 8x8 Contact Center

## Objective

Change your preferred language and which voiceover is used in Say Nodes with text-to-speech in 8x8 Contact Center.

## Applies To

- 8x8 Contact Center
- Inbound Phone Scripts

## Procedure

1. In Configuration Manager go to **Scripts**, select the **Phone** tab, and from the list select the relevant script. ![TTS1.PNG](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/17875)
2. Select the Script tab and on the Say node, then select **edit**.![TTS2.PNG](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/17876)
3. In the Say Node you can edit all the objects described above. Select **OK** to save the changes in the Say Node.

> [!NOTE]
> Note:
> 
> When you want to change the language and voice, language should be changed first so you could see the available voices for that specific language.

![TTS3.PNG](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/17877)
4. Once all Say Nodes are updated in your script, select **Save** to update your script.

## Additional Information

### What is text-to-speech?

This object converts programmed text and variable objects such as phone number and queue position into speech. The Say object is also interruptible or not. For details, see our documentation on [Text-to-Speech](/documentation/docs/enable-static-text-to-speech).

**Question**: Can I download text-to-speech output as a WAV file?

**Answer**: No

**Question**: Can I adjust the speed of text-to-speech?

**Answer:** No

**Question**: Are there text-to-speech options for external voicemail greetings?

**Answer:** No

**Question**: How to change the language settings in the 8x8 Contact Center application.

**Answer**:

- You can update the language in Admin Console > Users > Basic Settings.
- For Contact Center, go to Configuration Manager > Users > General Tab > there will be a section for language.
- Visit this [link](/documentation/docs/create-agent-accounts) for more details: