---
title: "What are the keyboard shortcuts for 8x8 Work for Desktop?"
slug: "what-are-the-keyboard-shortcuts-for-8x8-work-for-desktop"
updated: 2026-05-15T18:35:57Z
published: 2026-05-21T21:27:46Z
canonical: "help.8x8.com/what-are-the-keyboard-shortcuts-for-8x8-work-for-desktop"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What are the keyboard shortcuts for 8x8 Work for Desktop?

## Question

What keyboard shortcuts are available in 8x8 Work for Desktop?

## Applies To

- 8x8 Work for Desktop
- Keyboard Shortcuts

## Answer

| Shortcut | Action |
| --- | --- |
| **Make a call** - Windows: Ctrl+Shift+8 - Mac: Ctrl+Cmd+8 | Windows: Place a call to a phone number that is currently highlighted in any other application Window. Mac: Place a call to a phone number that is currently copied to your clipboard. If you have not highlighted or copied a number, use this shortcut to open the dial pad to place a call. |
| **Hold and answer** - Windows: Ctrl+Shift+R - Mac: Ctrl+Cmd+R | Place the current call on hold, and answer an incoming call. |
| **End and answer** - Windows: Alt+Ctrl+Shift+R - Mac: Ctrl+Shift+Cmd+R | End the current call, and answer an incoming call. |
| **Accept incoming call** - Windows: Ctrl+Shift+A - Mac: Ctrl+Cmd+A | Answer an incoming call. |
| **Decline incoming call** - Windows: Ctrl+Shift+X - Mac: Ctrl+Cmd+X | Decline an incoming call. |
| **Hang up** - Windows: Ctrl+H - Mac: Ctrl+Cmd+H | End the current call. |
| **Mute/Unmute** - Windows: Ctrl+/ - Mac: Cmd+/ | Mute or unmute the current call. |
| **Open keypad** - Windows: Ctrl+K - Mac: Cmd+K | Open your keypad. |
| **Monitor** - Windows: Ctrl+Shift+M - Mac: Ctrl+Cmd+M | (Only available on extensions set up for Barge-Monitor-Whisper) Monitor the current call of the selected contact) > [!NOTE] > Note: > > In order to use the shortcuts for monitor and direct barge, you must have the desired person's contact details in the Virtual Office desktop app open and selected as you enter a shortcut. |
| **Barge** - Windows: Ctrl+Shift+B - Mac: Ctrl+Cmd+B | (Only available on extensions set up for Barge-Monitor-Whisper) Barge in on the current call of the selected contact without monitoring) > [!NOTE] > Note: > > In order to use the shortcuts for monitor and direct barge, you must have the desired person's contact details in the Virtual Office desktop app open and selected as you enter a shortcut. |