---
title: "What is the Default Voicemail 0 Out Destination field in 8x8 Admin Console?"
slug: "what-is-the-default-voicemail-0-out-destination-field-in-8x8-admin-console"
updated: 2026-05-17T17:32:10Z
published: 2026-05-21T21:26:45Z
canonical: "help.8x8.com/what-is-the-default-voicemail-0-out-destination-field-in-8x8-admin-console"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What is the Default Voicemail 0 Out Destination field in 8x8 Admin Console?

## Question

What is the Default Voicemail 0 Out Destination field used for?

## Applies To

- 8x8 Admin Console
- Call Routing

## Answer

The D**efault Voicemail 0 Out Destination** field is used to route callers to a specific destination if they press 0 when reaching a user or service (ring group or call queue) voicemail. A **User**, **Call Queue**, **Ring Group**, or **Auto Attendant** can be selected in the **Default Voicemail 0 Out Destination** field**.** The destination will be applied to all users and services for that site. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/21419?sv=2026-02-06&spr=https&st=2026-11-03T23%3A23%3A31Z&se=2026-11-04T00%3A23%3A31Z&sr=c&sp=r&sig=60qZAAueAAah5DAzMKMgFZumNMqAkUeR7GNU2Z0PBAk%3D)

> [!NOTE]
> Note:
> 
> The voicemail greeting should inform the callers that they may opt out of leaving a message by pressing 0.