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Where do I find my 8x8 Account ID?

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Objective

Identifying your 8x8 Account ID/Account Number

Applies To

  • Account ID

  • Account Number

Procedure

  1. Log in to the 8x8 Support Portal.

  2. From the Billing menu, select Billing Statements.

  3. Under Action, to the right of a recent billing statement, select View Invoice/Billing Statement.

  4. Your 8x8 Account ID appears in the upper left corner of your invoice.

Here is a video to show you how to access your Account ID and your SubAccount ID (if you have one).

Additional Information:

Unlike your Account ID, the porting pin needed to port away from 8x8 is not located in the Billing Statement. If a porting pin is needed you can either engaged the chatbot Otto to be provided with one or you can contact LNP Support.