Question
In which countries is 8x8 Contact Center SMS service supported?
Applies To
8x8 Contact Center
SMS
Answer
8x8 Contact Center SMS can send SMS messages to most countries in the world; however, SMS channels for receiving SMS messages into the contact center can only be configured in the countries listed below.
Australia
Austria
Belgium
Brazil
Canada
Chile
Croatia
Czech Republic
Denmark
Estonia
Germany
Hong Kong
Hungary
Israel
Latvia
Lithuania
Malaysia
Netherlands
Norway
Poland
Portugal
Puerto Rico
Spain
Republic of Korea
Philippines
Singapore
Sweden
Switzerland
United Kingdom
The United States
Additional Information
The 8x8 Contact Center SMS feature is available to X Series customers (X7/X8) only.