---
title: "Which countries support SMS service through 8x8 Contact Center?"
slug: "which-countries-support-sms-service-through-8x8-contact-center"
updated: 2026-04-21T13:45:09Z
published: 2026-05-21T21:28:57Z
canonical: "help.8x8.com/which-countries-support-sms-service-through-8x8-contact-center"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Which countries support SMS service through 8x8 Contact Center?

## Question

In which countries is 8x8 Contact Center SMS service supported?

## Applies To

- 8x8 Contact Center
- SMS

## Answer

8x8 Contact Center SMS can **send** SMS messages to most countries in the world; however, SMS channels for **receiving** SMS messages into the contact center can only be configured in the countries listed below.

- Australia
- Austria
- Belgium
- Brazil
- Canada
- Chile
- Croatia
- Czech Republic
- Denmark
- Estonia
- Germany
- Hong Kong
- Hungary
- Israel
- Latvia
- Lithuania
- Malaysia
- Netherlands
- Norway
- Poland
- Portugal
- Puerto Rico
- Spain
- Republic of Korea
- Philippines
- Singapore
- Sweden
- Switzerland
- United Kingdom
- The United States

## Additional Information

The 8x8 Contact Center SMS feature is available to X Series customers (X7/X8) only.