---
title: "Will Users In a Ring Group Receive Voicemail Notification Emails?"
slug: "will-users-in-a-ring-group-receive-voicemail-notification-emails"
updated: 2026-10-05T19:37:32Z
published: 2026-10-05T19:37:32Z
canonical: "help.8x8.com/will-users-in-a-ring-group-receive-voicemail-notification-emails"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Will Users In a Ring Group Receive Voicemail Notification Emails?

## Question

Will users in a Ring Group receive voicemail notification emails?

## Applies To

- Ring Groups
- Admin Console

## Answer

This feature is enabled by default for all Ring Groups and Call Queues. For all users who are enabled for Voicemail Access in the Ring Group, the delivery of the email notification is determined within the ‘Voicemail settings’ configuration for their own user. When a user’s ‘Notification’ setting is configured for Notification only, Attachment only, or Attachment only and delete original voicemail, then that user will receive the email notifications for any voicemails left for all of their assigned Ring Groups.

> [!NOTE]
> Note:
> 
> When users have the “Attachment only and delete original voicemail” option configured, the Ring Group voicemails will not be deleted. It will only send an email notification based on the voicemail settings configured for the user.
> 
> 
> 
> Ring Groups by design are not able to receive SMS (text messages).