---
title: "Yealink Phone Display Says Network Unavailable"
slug: "yealink-phone-display-says-network-unavailable"
updated: 2026-05-11T17:52:50Z
published: 2026-05-21T21:27:17Z
canonical: "help.8x8.com/yealink-phone-display-says-network-unavailable"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Yealink Phone Display Says Network Unavailable

## Symptom

Yealink phone displays *Network Unavailable*. There is no dial tone, and you are unable to make or receive calls.

## Applies To

- Yealink

## Resolution

- Ensure that the Ethernet cable is completely plugged into the Internet port on the phone and that the Ethernet cable is not loose.
- Ensure that the switch or hub in your network is operational.
- Contact your system administrator for more information on properly connecting to your network.

## Cause

The phone is unable to connect to the network, likely due to cabling or equipment issues.