---
title: "Access the 8x8 App Store"
slug: "access-the-8x8-app-store"
updated: 2026-07-23T10:06:56Z
published: 2026-07-23T10:06:56Z
canonical: "help.8x8.com/access-the-8x8-app-store"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Access the 8x8 App Store

The **8x8 App Store** page lists supported third-party applications that you can install and configure for your organization.

With this new feature, you can:

- Improve productivity with supported apps.
- Centralize your business app management in one place.

To browse and install apps from the **8x8 App Store**:

1. Log in to the **8x8 Admin Console**.
2. Go to **Home > 8x8 App Store**. ![ac-app-store.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/ac-app-store(2).png?sv=2026-02-06&spr=https&st=2026-11-03T19%3A49%3A40Z&se=2026-11-03T20%3A49%3A40Z&sr=c&sp=r&sig=%2FxhxfnEEshMUKBXasYHNaaz15dHNyNvPmnwWvmYSK3o%3D)
3. Browse the **App Store** tab to explore available third-party applications.
4. Click **See details** to open the app’s information page, where you can review key details such as purpose, complexity, and pricing. ![8x8-app-store-top-apps.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/8x8-app-store-top-apps(2).png?sv=2026-02-06&spr=https&st=2026-11-03T19%3A49%3A40Z&se=2026-11-03T20%3A49%3A40Z&sr=c&sp=r&sig=%2FxhxfnEEshMUKBXasYHNaaz15dHNyNvPmnwWvmYSK3o%3D)
5. After reviewing the app, click the **Get** button to install it.
6. Agree to the terms and conditions.
7. The app installs and you are redirected to the **My Apps** tab where you can manage the app settings.

> [!NOTE]
> Note
> 
> Once an app is successfully installed, a new tile is added to the **8x8 Application Panel** for ease-of-access. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/image-QZYQOTZS.png?sv=2026-02-06&spr=https&st=2026-11-03T19%3A49%3A40Z&se=2026-11-03T20%3A49%3A40Z&sr=c&sp=r&sig=%2FxhxfnEEshMUKBXasYHNaaz15dHNyNvPmnwWvmYSK3o%3D)

## Manage your installed apps

You can manage installed applications within the **8x8 App Store** from the **My Apps** tab, where you can configure settings, launch integrations, or remove unused apps.

To view, configure, or delete apps:

1. Go to the **8x8 App Store** page.
2. Click the **My Apps** tab from the top-right corner of the page.
3. Locate the relevant app and click:

![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/image-CL0UEC62.png?sv=2026-02-06&spr=https&st=2026-11-03T19%3A49%3A40Z&se=2026-11-03T20%3A49%3A40Z&sr=c&sp=r&sig=%2FxhxfnEEshMUKBXasYHNaaz15dHNyNvPmnwWvmYSK3o%3D)
  - **Configure**: Accesses the configuration options required for the app.
  - **Open**: Launches the installed app in a new tab and prompts you to log in.
  - **Delete**: Deletes the app instantly, without a confirmation prompt.

## Enable access to 8x8 Workforce Management

8x8 Workforce Management (8x8 WFM) is a new management tool now available to 8x8 Contact Center customers with X6, X7, or X8 licenses. 8x8 Workforce Management eliminates manual tasks, reduces planning hours, and delivers real-time insights enabling you to elevate productivity, streamline operations, and unlock the full potential of your workforce. It requires no manual setup and can be accessed directly through the **8x8 App Store**.

### Key benefits

- **Real-time visibility**: Live dashboards track adherence, occupancy, and service levels, helping supervisors act fast on disruptions.
- **Self-service**: Self-service options (e.g., change requests) improve agent satisfaction.
- **Optimized planning**: Ensure the right agents are scheduled at the right time, reducing over/understaffing.
- **Automated scheduling**: Automates scheduling and compliance tracking, freeing supervisors from tedious tasks.

To install 8x8 Workforce Management:

1. Go to the **8x8 App Store** page.
2. Click the **My Apps** tab from the top-right corner of the page.
3. Find the **8x8 Workforce Management** app tile and click **See details**. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/image-IPOUO31Q.png?sv=2026-02-06&spr=https&st=2026-11-03T19%3A49%3A40Z&se=2026-11-03T20%3A49%3A40Z&sr=c&sp=r&sig=%2FxhxfnEEshMUKBXasYHNaaz15dHNyNvPmnwWvmYSK3o%3D)
4. Click **Get**.
5. Agree to the terms of use.

After installation, the system redirects you to the **My Apps** tab, where 8x8 Workforce Management appears with your other apps.

![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/8x8-wfm-installed(2).png?sv=2026-02-06&spr=https&st=2026-11-03T19%3A49%3A40Z&se=2026-11-03T20%3A49%3A40Z&sr=c&sp=r&sig=%2FxhxfnEEshMUKBXasYHNaaz15dHNyNvPmnwWvmYSK3o%3D)

Once installed, supervisors, admins, and agents can launch 8x8 Workforce Management directly from the **8x8 Application Panel** without having to re-authenticate.

![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/8x8-wfm-app-tile(2).png?sv=2026-02-06&spr=https&st=2026-11-03T19%3A49%3A40Z&se=2026-11-03T20%3A49%3A40Z&sr=c&sp=r&sig=%2FxhxfnEEshMUKBXasYHNaaz15dHNyNvPmnwWvmYSK3o%3D)